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Returns Policy
We want you to be completely satisfied with your purchases; however, if you are not entirely satisfied with our products or our service, please contact us so that we can rectify the situation. We try to ensure that the products are the same as our original samples, although sometimes minor differences do occur.
Items are described and photographed as accurately as possible, colors and designs may vary. If you are not completely satisfied with any item you ordered, just return it, if possible in the original packaging (with your customer advice note) within 28 days of the date of receipt, and we will refund your money or send you a replacement - no questions asked.
Please note we are just able to accept items that have not been used. We can replace identical products (requests for different sizes unacceptable), so if you wish to order additional items it will be treated as a new order. The Wooshy guarantee is in addition to your statutory rights.
If the product is damaged in any way or has become broken-in transit, please call our customer services team on email [email protected] e-mail address is being protected from spambots. You need JavaScript enabled to view it. .
Please contact our Customer Services team before returning.
Nothing in this Returns Policy affects your statutory rights or your rights under any contract you may have with us.
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